International management standards are guidebooks for continual improvement in specific areas. We have experience in helping companies to meet the following standards.

ISO 9001 - Quality Management System

This standard helps organisations to meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to products and services.
Effectiveness and efficiency are very important for continual improvement. By following the main indicators of the standard, the organisation can improve its processes.
As part of the standard, consideration needs to be given to both the current situation and long-term targets. The organisation has to manage the risks that act as obstacles to achieving the targets.
To be successful in this regard, the organisation must keep the necessary information and records.

ISO14001 - Environmental Management System

This standard relates to effectively managing an organisation’s environmental impacts through commitments to pollution prevention, legal compliance and continual improvement.
Managing environmental impacts is a key part of corporate social responsibility and is increasingly being expected of firms.

OHSAS 18001 - Health and Safety Management System

This standard helps organisations to control processes’ hazards and risks to both people (health and safety) and the business.

ISO/TS 16949 - Automotive Quality Management System

This standard is the global technical specification and quality management standard for the automotive industry.
It helps automotive organisations and others in the supply chain to develop a quality management system that provides continual improvement, emphasising defect presentation and the reduction of variation and waste. It can be applied to design/development, production, installation and servicing.

ISO 50001 - Energy Management System

This standard specifies the requirements for establishing, implementing, maintaining and improving an energy management system, whose purpose is to enable an organisation to follow a systematic approach in achieving continual improvement in its energy performance, including energy efficiency, energy security and energy use. The standard aims to help organisations to continually reduce their energy use and therefore their energy costs and greenhouse gas emissions.

ISO 27001 - Information Security Management System

This standard helps organisations to keep information assets secure. It covers protecting systems against computer-assisted fraud, cyberattacks, sabotage and viruses. It aids companies in implementing appropriate controls and procedures to avoid incidents such as data being accessed, stolen, corrupted or lost.

ISO 22000 - Food Management System

This standard helps food organisations to harmonise the requirements for managing safety and controlling risks within all parts of the food supply chain. It is relevant to all parts of the food supply chain regardless of size, ‘from farm to fork’. It is also applicable to suppliers such as cleaning companies, equipment manufacturers and transport companies.

ISO 10002 - Customer Satisfaction and Complaint Handling

This standard offers solutions for organisations when a customer is dissatisfied with a product or service – it provides guidelines for handling complaints in a manner that gives optimal results for both the organisation and the unhappy customer.

ISO 22301 - Business Continuity Management

This standard helps organisations, regardless of their size, location or activity, to be better prepared and more confident to handle disruption of any type.

Incidents can disrupt an organisation at any time, and applying ISO 22301 will ensure that organisations can respond and continue their operations. Incidents take many forms, ranging from large-scale natural disasters and acts of terror to technology-related accidents and environmental incidents. However, most incidents are small but can have a significant impact, which makes business continuity management relevant at all times.

ISO 28001 - Security Management System for the Supply Chain

This standard provides requirements and guidance for organisations in international supply chains to develop and implement supply chain security processes and necessary documentation. It assists such organisations in meeting the applicable authorised economic operator (AEO) criteria set forth in the World Customs Organisation Framework of Standards and in conforming to national supply chain security programmes.